Meridian Logo


Home » Telehealth

Mental Health and Substance Use Services are Easy to Access and Available with Any Device

Please note, Telehealth is only available for Florida residents. All clients will be required to provide a Florida-issued form of identification.

Our Telehealth portal works best with Chrome.

If you are new to Meridian, please click the New Client button to schedule your first appointment or if you you are in crisis to speak with someone now through Telehealth.

If you are a current client experiencing a crisis: click the Current Client button above to speak with someone now through Telehealth.

If you are a current client and not experiencing a crisis: Contact the scheduling line to schedule an appointment or to get more information: Contact us at 352-374-5600 or  800-330-5615 Option 3.

How Does it Work? Private, secure, convenient, and flexible videoconferencing on a computer, tablet, or smartphone. Teletherapy sessions occur through a HIPAA-compliant teleconferencing service where an appointment link is sent to the client from the clinician for the agreed-upon date and time of service.  Each participant connects to the meeting via the link and a therapy session begins via the secure Telehealth platform.

Many insurances as well as Medicaid and Medicare plans cover outpatient services through Telehealth; and there are no additional fees.

What Services are Available? Individual and family mental health and/or substance use therapy, assessment, counseling, psychiatric evaluation, and medication management. Telehealth can be provided from our clinics to home or a mobile device, to a school, other community settings, or from one Meridian clinic to another.  is available using your smartphone, tablet or computer.

Why Use Telehealth? Faster access to treatment from the comfort of your own home or other location, no physical waiting room, your privacy is protected, your prescriptions can sent electronically to your pharmacy, and Telehealth can be combined with in-person visits. 

No Device? Meridian may be able to provide you with a tablet and the data package needed to participate in Telehealth. For current clients, talk to your psychiatrist, therapist, or case manager if you need a device. For new clients, that currently do not have an appropriate device, let us know at your first in person appointment.

To schedule an appointment or to get more information: Contact us at 352-374-5600    or  800-330-5615

The tablet program at Meridian made possible by the generosity of Meridian Board Member Denise Bennett and husband Kenneth Bennett. The Bennett’s are pictured with a few of the tablets that they donated to help the community access services during the COVID-19 pandemic.


Intake Packet

Consent for Treatment

Authorization for Release of Information

Telemedicine Services Consent Form

Client Rights and Responsibilities

Client Rights and Responsibilities – Spanish

Notice of Privacy Practices

Notice of Privacy Practices – Spanish

For information on how your organization can partner with Meridian by utilizing our Telehealth services, please call 352 374 5600 x 8220 or by emailing

Your Telehealth session is convenient and secure we use and uses the latest encryption technologies.  You do not need to download any software and you will receive emails and text messages before your appointment with a link that will bring you to Meridian’s virtual waiting room while you wait for your session to begin. 

If you need help, just click on the need help button in the upper right hand corner and Mend’s support team will assist you.

For FAQ’s from mend visit the following links: 

Enter Session ID:

24/7 Crisis Line

Local (North Central Florida):
(352) 374-5600
option 1
Toll Free:
1 (800) 330-5615