Below you can easily access Telehealth for the County where your school is located. Just click on the link that that lists your County and you will be taken to the Telehealth access point for your school.
If you are not connecting from a school location, please visit our public Telehealth page by clicking here
Operating hours for the links below are Monday-Friday from 8:00am-5:00pm, excluding holidays that Meridian is closed.
If you are experiencing a medical or life threatening emergency contact 911
How does it work?
During regular business hours, click the appropriate link below to access Telehealth from your school. First, you will be directed to the Telehealth platform and be asked to provide brief information. After a brief wait, you will connected to a school based therapist.
Meridian’s Crisis Services offers a full emergency screening staff who perform evaluations and crisis intervention for adults and children 24 hours a day, 7 days a week, 365 days a year at our Crisis Stabilization Units, located in Gainesville (Alachua County) and Lake City (Columbia County).
Crisis Services address the needs of those facing an acute episode of psychiatric illness or substance use disorder. Upon evaluation, crisis counseling may lessen the acuity, permitting referral to traditional or intensive outpatient care, or may result in admission to fully-staffed, medically-supervised, in-patient services.
Medical/Life-Threatening Emergencies: 911
TTY: (800) 955-8771
TTD: (800) 955-8770
Your Telehealth session is convenient and secure we use and uses the latest encryption technologies. You do not need to download any software and you will receive emails and text messages before your appointment with a link that will bring you to Meridian’s virtual waiting room while you wait for your session to begin.
If you need help with the Telehealth software, just click on the need help button in the upper right hand corner and Mend’s support team will assist you.
For FAQ’s from mend visit the following links: https://bestservice.mendfamily.com/hc/en-us/articles/360019314714