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FAQ

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Will my insurance cover the cost of treatment?

We will work closely with your insurance provider to access all benefit. However, most insurances have out-of-pocket deductibles and co-pays. We encourage you to contact your insurance provider first; and then contact our Insurance & Billing Department at (352) 374-5600, ext. 8323. See Insurance & Billing for  more information.

What should I bring to treatment?

For Outpatient Services, bring your insurance card, proof of income (if seeking financial assistance), a list of current medications and photo identification.

For Residential Services, bring personal hygiene items, casual clothing, sneakers/athletic shoes, sweater/jacket/sweatshirt, quarters (for snack/drink vending machines), writing pads/notebooks, pens/pencils, appropriate reading material, an umbrella and a flashlight. Visit our What to Bring to Treatment page for more information.

What happens in treatment?

This varies greatly depending on the particular services you are receiving. When entering a program you will receive an assessment and work with staff to establish treatment goals. Most problems are addressed in group or individual counseling, sometimes in conjunction with medication. Treatment usually lasts about 6 months. If long term treatment is recommended, your provider will explain what you can expect and help you choose among your options.

Can I smoke or use other tobacco products, at Meridian?

No. Meridian became a tobacco-free facility on January 1, 2012.

How do I contact someone receiving residential or inpatient service?

To contact someone receiving residential or inpatient service, please call 352-374-5600, option 5, then follow the prompts for the specific program.

Where are you located?

Meridian has offices in Alachua, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Suwannee and Union Counties. We also offer some services in the community through various partnerships and affiliations. Visit our Locations page to find all our locations.

What is a Baker Act?

The Florida Mental Health Act, more commonly known as the Baker Act, is a Florida law that helps families and loved ones seek emergency or involuntary services and examination of an individual who may be harmful to themselves or others, as the result of mental illness. Learn more about the Baker Act.

What is the Marchman Act?

The Marchman Act is a Florida law that helps families and loved ones provide emergency services and temporary detention for substance abuse treatment and evaluation. Learn more about the Marchman Act.

Is Meridian a state agency?

No. Meridian is a private, nonprofit.

Meridian Behavioral Healthcare, Inc. is a 501(c)3 organization designated by the Internal Revenue Service as a non-profit organization. Meridian Behavioral Healthcare, Inc. is registered with the State of Florida under the solicitation of Contributions Act. A copy of the official registration and financial information may be obtained from the Division of Consumer Services by calling 1-800-435-7352. Registration does not imply endorsement, approval or recommendation by the State. Meridian Behavioral Healthcare, Inc. does not employ commissioned fundraisers.

Get Involved

24/7 Crisis Line

Local (North Central Florida):
(352) 374-5600
option 1
Toll Free:
1 (800) 330-5615

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